Swam solo strings
Here you will find everything related to the installation, activation, updates, release notes and manuals of our Virtual Instruments and Applications.
General Information
Product & License Management
How To...
Compatibility
Known Issues
- SWAM VST2 plug-ins not recognized in Komplete Kontrol, Reason and Ableton Live (macOS)
- FL Studio - "Buffer size too small" message
- Windows 10 update 1511 invalidates SWAM authorization
- My SWAM plug-ins are not found by Ableton Live on macOS. Why?
- My SWAM VST2 plug-ins are not showing up in Cubase. Why?
- see all 6 articles >
Sales, Billing, Offers
- Why SWAM iOS and Desktop Versions are Separate Purchases
- I already own one or more SWAM Solo Strings v2 instruments. How does your new release promotion for SWAM Solo Strings v3.0 apply in my case?
- What’s the price difference between the prices listed on your website and the price in other currencies?
- I’m not satisfied with the product. Is there a return policy?
- If I already bought a SWAM instrument (desktop version), can I buy the other ones in the same family at a discounted price?
Educational & Special Programs
- How do I apply to the EDU Program?
- How do I use my EDU discount coupon?
- Do you have educational discounts for students or teachers?
- Is there a difference between the instruments you provide with the EDU discounts and your instruments at regular price?
- I'm trying to use my EDU discount to purchase some of your iOS but it's not working…
Windows 10 update 1511 invalidates SWAM authorization
The cumulative update 1511 for Windows 10 (November 24th, 2015) forces the de-authorization of the SWAM instruments installed on it.
This is because of the internal System-ID changes. Usually, this only happens for major upgrades of an Operating System. We don't know why this cumulative update has changed the internal System-ID.
Solution
Login to your account on the Customer Portal, deauthorize your license key, and re-authorize your product again.
For keys that have been activated with the OFFLINE process, please write a request to support@audiomodeling.com