Frequently Asked Questions

Windows 10 update 1511 invalidates SWAM authorization
Last Updated 2 years ago

The cumulative update 1511 for Windows 10 (November 24th, 2015 - ) forces the deauthorization of the SWAM instruments installed on it!
This because the internal System-ID changes.
Usually it happens just for major upgrades of an Operating System, don't know why this cumulative update has changed the internal System-ID!

Login to your account on the Customer Portal, deauthorize your license key and reauthorize your product again.

For offline-activated keys, please write a request to

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